We accept the payment methods available at checkout. These may include iDEAL, Apple Pay, Google Pay, credit card and other supported payment options.

Yes, after placing your order you will receive a confirmation email with your order details. Please check your spam folder if you do not see it in your inbox.

Once your order has been placed, it may be processed quickly. Because of this, we cannot always guarantee changes or cancellations. Please contact us as soon as possible at contact@wherethefunktion.wtf.

You can enter your discount code during checkout in the discount code field. The discount will be applied before you complete your payment.

Delivery times may vary depending on your location and the shipping method selected at checkout. You will receive updates once your order has been processed and shipped.

Shipping costs are calculated and shown at checkout before you complete your order.

Yes, we may offer international shipping depending on your location. Available shipping options and costs will be shown at checkout.

Yes, once your order has been shipped, you will receive a track & trace link by email if tracking is available for your shipment.

Please check your tracking link first. If your package is delayed or you need help, contact us at contact@wherethefunktion.wtf with your order number.

Yes, returns are possible within 14 days after receiving your order, as long as the item is unused, undamaged and in its original condition.

Send us an email at contact@wherethefunktion.wtf with your order number and reason for return. We will then send you the return instructions.

Yes, return costs are at your own expense, unless you received a wrong or defective item.

Once we have received and checked your return, your refund will be processed. Refunds usually appear within a few business days, depending on your payment provider.

If the item you want is still available, we can look into an exchange. Please contact us at contact@wherethefunktion.wtf.

WTF / WhereTheFunktion is a Rotterdam-based creative collective and event-driven brand. We create products, experiences and moments inspired by music, culture and community.

Yes, most WTF products are limited edition and may only be released once. Some popular items may return, but restocks are not always guaranteed.

Sometimes. Follow us on Instagram or sign up for updates to stay informed about restocks and new drops.

If a product has sizing, the product page will include size information. We recommend checking the size guide before placing your order.

Wash clothing inside out at a low temperature. Do not tumble dry. Always check the care label inside the product for the best instructions.

No. WTF / WhereTheFunktion is more than a webshop. We also create events, pop-ups and experiences connected to music, culture and community.

Follow us on Instagram and keep an eye on our website for upcoming events, drops and announcements.

Yes, we are open to the right collaborations. For partnerships, brand activations, pop-ups or event-related requests, contact us at contact@wherethefunktion.wtf.

For bookings, collaborations or event concepts, please contact us by email with a clear description of your request.

You can contact us by email at contact@wherethefunktion.wtf.

We aim to respond within 1-3 business days.

No, WTF / WhereTheFunktion is mainly online. We may occasionally organize pop-ups, drops or events at physical locations.

Please email us as soon as possible at contact@wherethefunktion.wtf with your order number and clear photos of the item and packaging. We will help you find a suitable solution.